Welcome to our website. The protection and security of your personal information during your use of our website are very important to us. At this point, we therefore wish to inform you which of your personal data we record during your visit to our website and for which purposes they are used.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at support@climbinsearch.com
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you Request for a Demo, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We use the information we collect in various ways, including to:
Google Analytics
The Services use Google Analytics, a web analytics service of Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland).This facilitates the assignment of data, sessions and interactions across several devices to a pseudonymous user ID and thus the analysis of a user's activities across devices.
Google reCAPTCHA
Google reCAPTCHA is a SPAM protection service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
Personal Data processed: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data.
Place of processing: US – Privacy Policy.
Category of personal information collected according to CCPA: internet information; inferred information.
Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application.
All data is being stored and processed under EU territory. We use the following technology providers:
Our tool will ask you to give permission to access your Google Ads, Google Search Console and Google Analytics accounts. You will see the respective notice (including request for your consent) before the access is being provided. You are the only person who decides if you would like to provide this access. You can revoke this access any time.
We process the data, on a monthly or daily basis, from your Google Ads, Google Search Console and Google Analytics based on your consent (as the legal basis of this processing) in order to generate visualizations and insights based on the integrated data of these platforms.
What follows is the detailed data we extract from each service:
Google Ads
1) Campaigns report, with the following fields: campaign.id, campaign.name, segments.month, metrics.impressions, metrics.search_impression_share, metrics.top_impression_percentage, metrics.clicks, metrics.conversions, metrics.cost_micros
2) Keywords report, with the following fields: campaign.id, campaign.name, ad_group.name, ad_group_criterion.keyword.text, segments.month, metrics.impressions, metrics.search_impression_share, metrics.top_impression_percentage, metrics.clicks, metrics.conversions, metrics.cost_micros
3) Search terms report, with the following fields: campaign.id, campaign.name, ad_group.name, segments.keyword.info.text, search_term_view.search_term, segments.month, metrics.impressions, metrics.clicks, metrics.top_impression_percentage, metrics.conversions, metrics.cost_micros
4) Landing pages report, with the following fields: ad_group.name, landing_page_view.unexpanded_final_url, segments.month, metrics.impressions, metrics.clicks, metrics.cost_micros, campaign.advertising_channel_type
Google Search Console
Performance report
Dimensions: page,query
Metrics:impressions, clicks, CTR, position
Google Analytics 4
Dimensions: sessionCampaignName, sessionDefaultChannelGrouping, sessionMedium, sessionSource
Metrics: totalUsers, newUsers, sessions, bounceRate, screenPageViews
Our tool will ask you to give permission to access your Facebook Ads account. You will see the respective notice (including request for your consent) before the access is being provided. You are the only person who decides if you would like to provide this access and you can revoke this at any time.
We process the data, on a monthly or daily basis, from your Facebook Ads based on your consent (as the legal basis of this processing) in order to generate visualizations and insights.
What follows is the detailed data we extract from each service:
Facebook Ads
Fields: campaign_id, campaign_name, impressions, clicks, outbound_clicks, spend, reach, frequency, actions, video_avg_time_watched_actions, buying_type, objective, conversion_rate_ranking, optimization_goal, quality_ranking
Actions: landing_page_view, post_reaction, comment, page_engagement, link_click
Under the requirements of the statutory provisions of the General Data Protection Regulation (GDPR), you have the following rights as a data subject:
- Information concerning the stored personal data about you, in the form of meaningful information about the details of the processing as well as a copy of your data, in accordance with art. 15 GDPR.
- Rectification of inaccurate or incomplete data stored by us, in accordance with art. 16 GDPR.
- Erasure of the data stored by us, in accordance with art. 17 GDPR, as long as the processing is not required in order to exercise the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or for the assertion, exercise or defence of legal claims.
- Restriction of processing, in accordance with art. 18 GDPR, if the accuracy of the data is disputed, the processing is unlawful, we no longer require the data and you refuse their erasure because you require them for the assertion, exercise or defence of legal claims, or you have objected to the processing in accordance with art. 21 GDPR.
- Data portability, in accordance with art. 20 GDPR, if you have provided us with data as part of consent in accordance with art. 6 par. 1 letter a GDPR or on the basis of a contract in accordance with art. 6 par. 1 letter b GDPR and these are processed by us by means of automated methods. You will receive your data in a structured, commonly used and machine-readable format or we will transmit the data directly to another controller if this is technically feasible.
- Objection to the processing of your personal data, in accordance with art. 21 GDPR, if this is being done on the basis of art. 6 par. 1 letters e, f GDPR and if there are grounds for this, which arise as a result of your particular situation or if the objection is to direct advertising. The right to object does not exist if prevailing, compelling and legitimate reasons for the processing are demonstrated or the processing takes place for the assertion, exercise or defence of legal claims. If the right to object does not exist in individual processing operations, this is indicated there.
- Withdrawal of your issued consent, in accordance with art. 7 par. 3 GDPR, with effect for the future.
- Complaint to a supervisory authority, in accordance with art. 77 GDPR, if you believe that the processing of your personal data is in violation of the GDPR. You can generally contact the supervisory authority for your usual place of residence, your workplace or the registered office of your company.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies ?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.